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Volume 22, Issue 4 - Dectember 2022

 

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Revista de Gestão Costeira Integrada
Volume 22, Issue 4, December 2022, Pages 273-284

DOI: 10.5894/rgci-n491
*Submission: 9 DEC 2021; Peer review: 4 JAN 2022; Revised: 29 NOV 2022; Accepted: 9 JAN 2023; Available on-line: 6 JUN 2023

Sistemas de Avaliação e Medidas de Desempenho no Setor Portuário: uma Análise Bibliométrica

Daiana Pedersini@ 1, Kassia Rodrigues1, Sergio Petri1, Sandra Ensslin1

@ Corresponding author: [email protected].

1 Universidade Federal de Santa Catarina - UFSC

RESUMO
A gestão é uma atividade cada vez mais demandada no setor portuário, sendo norteada pelas informações providas pelas medidas (indicadores) dos Sistemas de Avaliação de Desempenho (SADs). Nesse contexto, esta pesquisa tem por objetivo averiguar os estudos que fizeram uso de Sistemas de Avaliação de Desempenho e as características de suas medidas no setor portuário. Para tanto, foi feita uma análise bibliométrica com base em 33 artigos publicados na língua inglesa e selecionados nas bases de dados Scopus e Web of Science por meio do ProKnow-C. Constatou-se que (i) o tema vem merecendo atenção de pesquisadores, a partir de 2004, com foco na eficiência portuária que encontra alinhamento com os métodos Data Envelopment Analysis (DEA) e Stochastic Frontier Analysis (SFA) mais utilizados nos estudos; (ii) 50% dos estudos de Avaliação de Desempenho Portuário ocorreram em portos asiáticos, podendo ser justificados pela significativa participação desses portos no comércio exterior e pela insuficiência de ferrovias e rodovias para a movimentação de cargas nesse continente; (iii) 67% dos estudos fazem uso de instrumentos que agregam medidas/indicadores, possibilitando a compreensão global do desempenho, entretanto utilizam modelos de avaliação genéricos sem a participação das partes interessadas em sua concepção o que confirmou a inexistência de alinhamento dos indicadores usados com a estratégia organizacional podendo, assim, reduzir a utilidade dos modelos por alguns dos stakeholders considerarem o diagnóstico resultante pouco útil para gestão do contexto; e (iv) apenas 12% dos estudos fazem uso de instrumentos de avaliação de desempenho com o objetivo de subsidiar a atividade de gestão portuária. Como palavra final, os pesquisadores argumentam que o uso de modelos de avaliação personalizados, com base na participação de gestor(es), apresenta-se como um diferencial para a gestão portuária capaz de proporcionar sustentabilidade ao desempenho e à organização portuária.

Palavras-chave: Desempenho Portuário; Modelos de Avaliação; Indicadores; Análise Bibliométrica.

ABSTRACT
Management is an increasingly demanded activity in the port sector, guided by the information provided by the measures (indicators) of the Performance Evaluation Systems (PESs). In this context, this research aims to investigate the studies that made use of Performance Evaluation Systems and the characteristics of their measures in the port sector. To this end, a bibliometric analysis was performed based on 33 articles published in english and selected from the Scopus and Web of Science databases using ProKnow-C. It was found that (i) the topic has been attracting attention from researchers since 2004, with a focus on port efficiency, which is aligned with the Data Envelopment Analysis (DEA) and Stochastic Frontier Analysis (SFA) methods most used in studies; (ii) 50% of the Port Performance Evaluation studies took place in Asian ports, which can be justified by the significant participation of these ports in foreign trade and the lack of railroads and highways for cargo handling in that continent; (iii) 67% of the studies make use of instruments that add measures/indicators, enabling a global understanding of performance, however they use generic evaluation models without the participation of interested parties in their design, which confirmed the lack of alignment of the indicators used with the organizational strategy may, therefore, reduce the usefulness of the models because some of the stakeholders consider the resulting diagnosis not very useful for managing the context; and (iv) only 12% of the studies make use of performance evaluation instruments with the objective of subsidizing the port management activity. As a final word, the researchers argue that the use of personalized evaluation models, based on the participation of the manager(s), presents itself as a differential for port management capable of providing sustainability to port performance and organization.

Keywords: Performance Evaluation; Performance Measures; Performance Indicators; Bibliometric Analysis.

 

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